02393 162333

Service Promise

The Tate Service Promise


At Tate Technical we never take your custom for granted, which is why we’re committed to delivering on our service pledge, without exception. The Tate Service Promise guarantees you an unbeatable combination of professionalism, expertise and reliability.

Our expert staff are dedicated to providing you with a quality service. Our aim is to complete your job on time and on budget, with a professionalism that’s second to none.


We pride ourselves on providing quality parts and equipment, from the world’s leading manufacturers. This ensures you benefit from the best possible value for money, and durable equipment that you can rely on.

For your complete peace of mind, our Rapid Response service is available 24 hours a day, 7 days a week, 365 days of the year.


Our commitment to providing you with a fully accountable service is demonstrated in our online account facility. This enables you to view all of the services and repairs we’ve carried out for your business. You can even view the engineer’s report for your job, in real-time.

What’s more, all of our engineers and technicians operate a digital system which enables you to see live updates on your call-out. We’ll keep you fully informed with real-time text/email messages detailing the proximity of your engineer, and his expected arrival time.

To find out how your business could benefit from the Tate Service Promise, please call our knowledgeable customer care team on 02393 162333, email or submit a contact form and we’ll be in touch shortly.